MetaBSP
HomeAboutDocsStatusContact
LoginSign Up

All Systems Operational

Updated August 26, 2026 at 08:01 AM UTC

Service Status
API Gateway

REST API and authentication endpoints

90-day uptime

99.98%

Operational
WhatsApp Cloud API

Connectivity to Meta's WhatsApp Cloud API

90-day uptime

99.95%

Operational
Webhook Delivery

Outbound webhook event delivery to customer endpoints

90-day uptime

99.91%

Operational
Message Queue

Asynchronous message processing and queuing

90-day uptime

99.99%

Operational
Database

Primary data storage and retrieval

90-day uptime

99.99%

Operational
Dashboard

Web dashboard and admin interface

90-day uptime

99.97%

Operational
CDN / Media Storage

Media file storage and delivery

90-day uptime

99.9%

Operational
Embedded Signup

WhatsApp Business Account onboarding flow

90-day uptime

99.85%

Operational
Incident History

Past incidents and outages from the last 90 days

Elevated Webhook Delivery Latency
2025-06-10 · Duration: 47 minutes
Minor
Resolved
Jun 10, 02:32 PM UTC

This incident has been resolved. Webhook delivery latency has returned to normal levels.

Jun 10, 02:15 PM UTC

We have identified the root cause as a misconfigured load balancer rule introduced during a routine deployment. A fix has been applied and we are monitoring.

Jun 10, 01:45 PM UTC

We are investigating reports of elevated latency in webhook delivery. Some webhooks are experiencing delays of 5-15 seconds.

WhatsApp Cloud API Connection Interruption
2025-05-22 · Duration: 23 minutes
Major
Resolved
May 22, 09:18 AM UTC

Meta has resolved the connectivity issue on their end. All services are operating normally. Queued messages have been delivered.

May 22, 09:05 AM UTC

Meta has acknowledged the issue and is working on a fix. Our message queue is capturing all failed sends for retry once connectivity is restored.

May 22, 08:55 AM UTC

We are experiencing connectivity issues with Meta's WhatsApp Cloud API. Message sending is currently unavailable. We are investigating.

Dashboard Login Slowness
2025-05-08 · Duration: 31 minutes
Minor
Resolved
May 8, 04:44 PM UTC

Resolved. The authentication service has been restarted and login times are back to normal.

May 8, 04:20 PM UTC

The issue has been identified as high memory usage on the authentication service. We are restarting the service now.

May 8, 04:13 PM UTC

We are seeing slower than normal login times for the dashboard. API functionality is not affected.

Subscribe to Status Updates

Get notified via email when incidents are created, updated, or resolved. Email support@meta.sanjusk.in with "Status Updates" in the subject line.